Privacy Policy

2. Collection and storage of personal data

When you visit this website, information is automatically transmitted by your browser to our servers and stored in server log files. This includes: browser type and version, operating system used, referrer URL, hostname of the accessing computer, time of the server request, and IP address. This data cannot be assigned to specific individuals and is automatically deleted after 30 days.

3. Contact form

If you send inquiries via the contact form, your details (name, company, email address, website, message) are stored to process the request and for follow-up questions. This data is not shared without your consent. Processing is based on Art. 6 Abs. 1 lit. b GDPR. Data is deleted once the request is processed, at the latest after 12 months.

The contact form emails info@pillowcase.ai directly. No third-party form service is used.

4. Cookies

This website uses cookies. Cookies are text files used in the internet browser to analyze and improve the website. You can configure your browser to refuse cookies; please note that some site functions may then be unavailable.

We set a cookie to store your cookie-consent decision (cookie-consent). This cookie is technically necessary and is stored for the duration of the browser session.

5. Analytics tools (Google Analytics 4)

This website uses Google Analytics 4, a web analytics service by Google LLC, provided you have consented to analytics cookies. Google Analytics uses cookies that enable analysis of website use. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The Google Analytics integration is only active if you have given cookie consent. The tracking ID is configured via an environment variable.

6. Your rights

You have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of processing, plus the right to correction, blocking, or deletion. For this and further questions, contact us anytime at info@pillowcase.ai.

7. Pillowcase-specific privacy notes

Pillowcase systems are designed and operated with GDPR awareness (DSGVO-bewusst). Customer systems are operated in isolation. Only selected knowledge sources are processed. Sensitive cases require human approval. An agent log documents agent work in a traceable way. DPAs/agreements are concluded as required. Pillowcase does not perform legal automation.

Pillowcase provides the technical and organisational foundation for traceable, privacy-aware agent operations. This is not legal advice. The final legal assessment is the responsibility of your legal counsel or data protection officer.